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Shipping
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Return
Shipping Rates
Nationwide Delivery: We offer nationwide delivery within South Africa.
Free Delivery: Enjoy free delivery on all orders over R1500.
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Collection Address
You may also choose to collect your order from our location:
17 Hydrangea Avenue, Lenasia
Damages
VTEC Tools & Equipment is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier directly to file a claim.
Be sure to retain all packaging materials and damaged items when initiating a claim.
Returns & Refunds
For any return or refund inquiries, please get in touch with our support team. We’ll guide you through the process and assist where possible.